Get in touch

Existing customers

Already bank with Allica? Our customer support team will be able to answer your questions.

Please check our help centre first – you might find the answer you're looking for there.

Live Chat

Securely chat with a live agent or message us from the help menu in online or mobile banking 

Monday to Friday (excl. Wednesday) from 9.00am to 5.00pm, and Wednesday 9.30am to 5.00pm.

Phone

0330 094 3333

Monday to Friday (excl. Wednesday) from 9.00am to 5.00pm, and Wednesday 9.30am to 5.00pm.

Email

If you have a question about your existing products, please email: 

customer.services@allica.bank 

Please do not send personal information over email.

Message us

New savings customers

Looking to open a business or personal savings account? Our new accounts team will be able to help.

Have you checked our Help centre? You might find the answer you're looking for there.

Email

customer.services@allica.bank

Please do not send personal information over email.

Phone

0330 094 3333

Monday to Friday (excl. Wednesday) from 9.00am to 5.00pm, and Wednesday 9.30am to 5.00pm.

Message us

New business finance customers

Are you a business interested in a commercial mortgage or asset finance? We'll connect you with a relationship manager.

Although have you checked our Help centre? You might find the answer you're looking for there.

Email

hello@allica.bank

bridging@allica.bank

Please do not send personal information over email.

Phone

0330 094 6666

Monday to Friday (excl. Wednesday) from 9.00am to 5.00pm, and Wednesday 9.30am to 5.00pm.

If you are a broker or an introducer, please use the introducer contact form.

Message us

Introducer enquiries

Want to join our broker panel or introduce a client? Our dedicated broker team will be happy to talk to you.

Email

introducers@allica.bank

bridging@allica.bank

Please do not send personal information over email.

Message us

Press & media enquiries

Find out how to speak to our media team here.

press@allica.bank

Please do not send personal information over email.

General enquiries

Not sure who to speak to? Don't worry, we'll put you in touch with the right person.

For questions about our products and services, please check our Help centre. You might find the answer you're looking for there.

Please do not send any personal information.

Get in touch