They are at the heart of everyone and everything we do.

Missionaries not mercenaries
For others it’s just a job. We’re passionate about truly helping our customers.

It takes all sorts
Others treat diversity as a buzzword. We want the best from any background.

Share the glory
Others build personal empires. We know our success comes from achieving our company goals by helping each other out.

No preening
Others measure worth by job titles, meetings and headcount. We value the outcomes you deliver.

In the action
Others shout from the stands. We’re player-managers who lead from the front.

Dive deep
Others are hands-off. We’re on top of the data and details, and no task is beneath us.

Speed wins
Others are slow. We know if we execute and improve faster then we build a massive advantage over time.

Talk is cheap
Others like to talk about what needs doing. We get on with doing it.

Be open
Others hoard information as internal currency. We believe transparency by default is faster and better.

Speak up
Others turn a blind eye. We aren’t afraid to speak up and are ready to do something about it.

Do good
Others follow rules because they have to. We do because we want to – even when no one is looking.

No nonsense
Others over-complicate. We start with the customer and find practical solutions.

Make it happen
Others pass the buck and don’t take decisions. We take responsibility and follow through.

Never settle
Others settle for good enough. We keep improving to be the best we can be and are always learning.

Own risks
Others manage around risks and issues. We follow the data and get to the root causes.