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Relationship Banking

It’s not what makes us different from other banks — it’s who

We’re bringing back banking the way it used to be – personal, supportive and built on relationships.

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Meet our banking specialists

We believe great banking starts with real relationships – whether that’s in person, on the phone, online or in our app.

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Dedicated relationship managers

Every account gets access to a business banking expert who’ll get to know your business and be there whenever you need support.

What you’ll get with a relationship manager:

  • Get in touch anytime

  • Fix awkward banking issues

  • Unlock new opportunities for your business

  • Explore your cashflow options

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Customer onboarding

A team dedicated to supporting you through every step of account setup.

They’ll help you with:

  • Explaining our eligibility requirements
  • Opening your account
  • Getting you up and running with any of our products
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Customer service team

Our UK-based customer service team will be here to help with anything once your account is live.

They can help you with:

  • Fixing any problems with your account
  • Answering questions about our products
  • Responding to questions raised on our chat service

See the difference a dedicated relationship manager can make

Case Study

Introducing, Matt.

Our customers value more than just our competitive rates and great rewards — they value the guidance, expertise and support of our relationship managers, like Matt.

It’s business banking how it used to be, just better.

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Trustpilot
20 Dec, 2024
Fantastic 5* Service
We recently opened a business account with Allica Bank. Not only do they offer competitive rates, you get to discuss your requirements with a person not an computer!  The whole experience from start to finish was brilliant thanks to Emily our account manger, who we can't thank enough. High Recommend
10 Jan, 2025
So refreshing - make the switch!
Having decided to leave Santander who made life increasingly difficult for no apparent reason, we found Allica (thanks Google!). A little apprehensive since I'd not heard of them, but the switch was super easy, the web interface and app are fantastic, and there are even humans who answer emails and calls to help when needed. A real business bank account, finally!
18 Oct, 2024
It's like travelling back in time to…
when humans ran banks. Setting up the account has been so straightforward. Lauren has responded immediately to all my emails - with a phone call when that was easier. So far it's been a pleasure dealing with Allica. I don't often write reviews - I felt compelled to do so this time.
18 Dec, 2024
Superb process
The whole process from start to finish was brilliant. Hope was able to take me through the steps and understood the nature of my business so could offer the best advice. will definitely be keeping this account and setting up future ones with Allica.
13 Dec, 2024
Very easy to get set up and running
Interface seems intuitive and easy to use. Customer services have been proactive. The open banking seems to work well, with transactions pulling into accounting software. Happy to recommend Allica Bank based on my experience to date.
15 Oct, 2024
Outstanding to date!
For a Bank that was little known to myself, I can only say how impressed I've been with their service standards. Lauren was exemplary in explaining everything & I'm about to be allocated my named account Manager. Some lovely old fashioned human values here mixed with modern banking technology & a user friendly app.
13 Dec, 2024
Allica business banking done better
They are great to deal with, easy to set-up and they actually pay interest on your business account unlike most! Highly recommend them.
28 Oct, 2024
The best 2 years banking ever
I’ve been with Allica for 2 years now. I’ve seen them respond well to customer comments and the app has come a long way since I started using it. There may be differences between other banking apps but to have seen the improvements and taking on board feedback is refreshing. I can't fault the account facilities and the interest rate we get.
23 Oct, 2024
A breath of fresh air...
How business banking should be... Exceptional response from relationship manager and a clear, open and personal attitude to SME business needs.  Simple and easy banking app. Just what you need! Recommended to many other SME owners.
13 Jan, 2025
This is how a Bank should be run!
Excellent service from day one, moving to Allica from a hopeless Lloyds (who it seems no longer want SME business), big thank you to Maria who went out of her way to open our account over Christmas/ New Year and help us meet a deadline.
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