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Online banking user permissions

You can give your team members access to your business accounts in online banking with our default role types. These roles have a fixed set of permissions, allowing individuals access to different services within online and mobile banking.

Role types: 

By appointing users to the account, you give them authority to instruct Allica on the account holder's behalf in accordance with the following permission levels:

User role

Permission level

View only

Read only access to view transactions and data in relation to the account.

Online access

Able to initiate and view all transactions and data in relation to the account.

Approver

Able to initiate and view all transactions and data in relation to the account, and authorise payments.

Super user

Full access to the account, including but not limited to initiating and viewing transactions and data, authorising payments, and adding or amending other users and their permission levels.

Custom

Tailored access configured to meet your unique business needs. This role type can only be setup via the User Management function in online banking.

Card only

Can view and use cards issued to them, and view only their own transaction history. This role does not have access to account balances, other users' cards or transactions, or any other features in online banking.

The initial user, being the individual who submits the account application, will be assigned the role of Super User. There must always be at least one Super User in relation to the account.

Where our terms and conditions refer to an authorised user, this means a Super User as described on this page.

Swipe to scroll table
User role
Permission level
View only
Read only access to view transactions and data in relation to the account.
Online access
Read only access to view transactions and data in relation to the account.
Approver
Able to initiate and view all transactions and data in relation to the account, and authorise payments.
Super User
Full access to the account, including but not limited to initiating and viewing transactions and data, authorising payments, and adding or amending other users and their permission levels.
Custom
Tailored access configured to meet your unique business needs. This role type can only be setup via the User Management function in online banking.
Card only
Can view and use cards issued to them, and view only their own transaction history. This role does not have access to account balances, other users' cards or transactions, or any other features in online banking.

Account-level permissions:

If your business has more than one Allica account, Custom permissions let you choose which accounts a user can access and which permissions apply to each account. Some permissions are only available for certain account or product types.

Service

Description

View only

Online access

Approver

Super user

View accounts

Allows the user to view account information (e.g. balances and statements).

X

X

X

X

Make payments

Allows the user to initiate or make payments, manage payees, and transfer to savings pots.

  

X

X

X

Approve payments

Allows the user to approve payments initiated by another user where required on an account.

    

X

X

Order new cards

Allows the user to order and activate 2 cards for themselves (1 physical, 1 virtual).

  

X

X

X

Manage cards

Allows the user to order, view, block, cancel and freeze cards held by others within their business.

      

X

Manage account settings

Allows the user to manage payment approval limits, integrations with accounting software, and providing instruction for maturing accounts.

      

X
Swipe to scroll table
Service
Description
View Only
Online Access
Approver
Super User
View accounts
Allows the user to view account information (e.g. balances and statements).
X
X
X
X
Make payments
Allows the user to initiate or make payments, manage payees, and transfer to savings pots.
X
X
X
Approve payments
Allows the user to approve payments initiated by another user where required on an account.
X
X
Order new cards
Allows the user to order and activate 2 cards for themselves (1 physical, 1 virtual).
X
X
X
Manage cards
Allows the user to order, view, block, cancel and freeze cards held by others within their business.
X
Manage account settings
Allows the user to manage payment approval limits, integrations with accounting software, and providing instruction for maturing accounts.
X

Business-level permissions:

These permissions apply to the business rather than to one specific account.

Service

Description

View only

Online access

Approver

Super user

Submit bills

Allows the user to upload and send bills for approval.

  

X

X

X

Manage bills

Allows the user to view and update all bills.

      

X

Manage business details

Allows the user to add or amend the business details, such as registered office addresses and other contact information.

        

Manage users and permissions

Allows the user to add or amend the role types and permissions of other users.

      

X

Open new accounts

Allows the user to open new business deposits, business reward accounts and savings pots.

      

X
Swipe to scroll table
Service
Description
View Only
Online Access
Approver
Super User
Submit bills
Allows the user to upload and send bills for approval.
X
X
X
Manage bills
Allows the user to view and update all bills.
X
Manage business details
Allows the user to add or amend the business details, such as registered office addresses and other contact information.
X
Manage users and permissions
Allows the user to add or amend the role types and permissions of other users.
X
Open new accounts
Allows the user to open new business deposits, business reward accounts and savings pots.
X

 

Need help?

If you are not sure which permissions to choose, contact your relationship manager or Customer Services